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Office Policy
SoCal Behavioral Health
1110 E. Chapman Avenue, Suite 203
Orange, CA 92866
Phone: 714.453.0688
Fax: 714.453.0691


OFFICE POLICY:

Appointments
Office visits are by appointment only and vary according to each doctor's schedule.


Cancellation Policy
We may impose a $50 fee for cancellations with less than a 24-hour notice.


Emergency Calls
For situations that are an emergency, please call 911 or go to the nearest emergency room. For other questions during office hours, please call the office and leave a message with the office staff. Doctors will be notified of your call and you will be contacted either in-between patients if time allows or at the end of business day. After normal office hours, please call the office to leave a message or page your physician.


Insurance
We accept various insurance. Co-pays per your insurance carrier are to be paid at the time of your appointment. Co-pays for mental health coverage vary so please review your insurance contract. If you have any questions regarding your eligibility, co-pays or authorizations, please contact your insurance carrier.

Prescriptions
All prescription refills must be called in a minimum of one week before your medication runs out to the office. We will not accept prescription refills from walk-in patients. Please have your pharmacy fax your refill request to our office. Otherwise, please call for prescription refills. If phone requests are obtained after 2:00 PM, your prescription will be handled the next business day. When calling please give the office staff the following information:

•Patient's first and last name with spelling.
•Medications and amounts being requested.
•Pharmacy name and phone number.
•Phone number where you can be reached immediately if needed.
We will not call back unless there is a problem.


Records
Disability and other forms may be charged up to $25.00 depending on the length and time involved to complete the form.

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